CSF – Simplify the Contribution and Management of Content Many Intranets I have seen over the years have been implemented with the focus being on a single consumer audience. This model may work well for an Internet (public facing) site; however, I contest it is a model that doesn’t work well for Intranet implementations. First …
CSF – Focus on Solving Business Problems/Needs It is critical that you focus on solving business problems, not rolling-out technology widgets. As I have indicated in other articles, you must detach the non-technical user from the technical details. Simply rolling-out a site, blog or wiki doesn’t necessarily solve a specific business problem. And, if we …
I have been asked to speak at the Inland Empire SharePoint User Group meeting this next Tuesday, 5/24/2011. I would like to thank Rod Lawrence and Brian Kelly for asking me to do this; I always enjoy it and am looking forward to it. My session will focus on Intranet implementation critical success factors, information …
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CSF – Thoroughly Understand and Document What it is You Are Building I know, this sounds somewhat ridiculous right? Of course you know what you are building; an Intranet! One thing I have learned over the years is to not assume everyone has the same understanding of what an Intranet is. Ask 25 different individuals in …
If you have ever followed any of my blog posts, seen me at any conferences speaking or worked with me, you know I am a huge fan of Mindjet’s MindManager product as a planning, design, architecture, project management and communications tool. Its simply an amazing product. If you haven’t ever used MindManager from Mindjet, I highly recommend …
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Many do not realize the bridge business users must traverse when moving their documents from local drives and file shares to a new document management solution; this can be overwhelming to many. Thus it is imperative to implement a solution that promotes consistent trust in the technology. If users find the solution difficult to use, …
The term “findability” refers to a solution that provides meaningful and accurate information to consumers (personas) that proactively supports business decisions. Once CSF #1, simplify the storage and management of content, has been addressed and solved, it will then be important to aggregate, disseminate and deliver that information to consumers in a meaningful and accurate …
It has been my experience that users may find it difficult to change their habits from using local drives, file shares, e-mail, etc. to new document management technology. In addition, if this new document management technology is difficult to use, they tend to revert back to what worked for them in the past; i.e. local drives, …
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Simplify the storage and management of content Findability – Promote the dissemination of information (content) through navigation, aggregate views, dashboards and search (scopes) Trust – Give users a sense of trust in the information they are using Governance – Implement technology, processes and governing controls that promote the agile evolution of information use Educate users …
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Found a good article describing the steps to building a SharePoint Roadmap; written by Alan Weintraub. Creating a Roadmap to SharePoint Success Tweet