Knowledge Management (KM) Requires Records Management: The Role of Retention Schedules in Businesses with KM Programs

Daniel Anderson’s masters paper, for his degree at University of North Carolina, about the role of retention schedules in business with Knowledge Management (KM). Abstract “Knowledge management (KM) is revolutionizing the ways business and public institutions preserve institutional memory and knowledge sharing. Companies found KM important for competitive advantage in the marketplace, because it provides […]

Continue Reading

10 Key Elements of Enterprise Information Architecture (#IA) – #1 Content Categorization

This article is the first in a series of ten that will help you better understand the 10 key elements of Enterprise Information Architecture (#IA).

Information Architecture consists of many techniques and principals that are required to ultimately add value to day-to-day business operations. When we look at everything involved with Information Architecture, it can be overwhelming and complex. For these reasons, I have broken down Information Architecture in to the following 10 Key Elements. These are by no means all inclusive but what can be considered the most important.

Continue Reading